However, the main points I (and others) made last week regarding Microsoft's bad math haven't changed. Kay's report (and Microsoft's accompanying tax return) still put charges in the Mac column that they fail to account for on the PC side when it comes to both software and services.
Suggesting that users can just bring their old copy of Office and Quicken--and that they won't need to upgrade over the five-year life of their new PC--assumes a lot. It's particularly laughable as Kay and Microsoft add in a charge for updating iLife on the Mac side.
On the services side, Microsoft had a fair point of AppleCare being more than Dell's basic three-year warranty. But then it threw in all kinds of other services, such as in-store training and the optional MobileMe service to again lose credibility.
Point is monkeyfun14 that most people will go for the commercial antivirus programs that are thrust in their face every time they turn on a Windows computer or talk to technical support for help. Most people will not search out the free alternatives, or even trust them.
And the point is also, that you seem to be missing, is that Macintoshes don't NEED antivirus, but a Windows computer does. In fact, fire up a fresh install of Windows and what's the first thing it asks for (when you finally get completely set up)? It's strongly urges you to buy/download virus protection! First thing, right out of the box.
The 'apple tax' is pretty much dead IMO. Seriously, the small premium paid in price is easily made up for by significantly better customer service, a more hassle free OS, and simply put, significantly less head ache. I tell all my non-tech relatives (mostly the older ones) to "just suck it up and spend a little more for a mac You will thank me later." They always do. The maintenance required for keeping a PC up and running at full speed is time that your basic user does not want to invest.
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