Cloud computing need malpractice safeguards

Microsoft subsidiary Danger failed to put in even adequate safeguards for its customers' data. Amazon Web Services failed to discover an obvious problem that kept a loyal customer down for 20 hours. Coghead's agreement to sell to SAP without any provisions to continue support for existing customers.
The truth is that cloud computing means that now, more than ever, IT operations is a profession that has a very real economic and quality-of-life effect on its consumers--in very many ways much like health care or the law. I think it's time we hold ourselves as individual and organizations to similar standards that we expect from doctors, lawyers, and law enforcement. Our ethics must reflect an understanding of the responsibility we are being granted by the rest of society.
The instances above are examples of companies failing to follow well-known professional protocols, or putting the needs of the business ahead of the needs of the client. Heck, look at just about any cloud operator's terms of service, and you see paragraph after paragraph of text that basically states, "If something goes wrong, you can't blame us."
Pass "cloud consumer protection" laws. This was something that was briefly explored after I wrote my "Cloud Computing Bill of Rights" post in August of 2008. However, the folks who got involved at that time weren't a) vendors or b) policymakers, so we didn't get far.
The biggest issue with using the law to enforce professional culpability is that it requires government bureaucracy for enforcement. That bureaucracy doesn't exist today, and would be expensive to create.
Let me reemphasize that I don't love either option, but I do know something has to change. The public is placing an extremely high level of trust on "cloud" services, and there has to be more than the simple threat of loss of revenue to reflect this.

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